Front Desk Receptionist
ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries and over 52,000 colleagues worldwide.
Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. We have a fantastic opportunity for a Front Desk Receptionist.
Your Role in Keeping the Future in Safe Hands...
Reporting to the VP of Operations, you will have the opportunity to work on a team of bright individuals dedicated to delivering a wide range of comprehensive security products to our customers.
What you will do…
- Answer all incoming phone calls, prioritize customer inquiries, and direct them to the appropriate teams
- Ensure that all customer concerns are addressed by the relevant departments.
- Serve as the customer service champion for PTI
- Welcome all office visitors, clients, and attendees for company events
- Oversee and maintain the organization of the front desk area
- Collect, sort, and distribute all mail, packages, and front-office deliveries
- Provide administrative support to team members as needed
- Assist various departments, including Operations, Finance, Sales, HR, and R&D when necessary
- Conduct occasional office tours
- Support the planning and execution of office events and functions as required
What we expect of you…
- Highly organized professional adept at multitasking
- Strong interpersonal skills that ensure visitors and customers receive a warm welcome and leave with a positive first impression.
- Demonstrates ownership and accountability in all tasks, consistently delivering results on time.
- Effective communicator, both in writing and verbally, across various platforms including phone, email, and formal correspondence.
- Capable of collaborating successfully with all team members across different departments.
- Proficient in Microsoft Office applications.
- Previous experience with CRM systems, such as Salesforce, is preferred.
What you can expect from us…
- Generous and competitive total rewards package
- Comprehensive and career-development resources to expand your skills and maximise your potential
- Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate
- Culture of empowerment, providing opportunity and support to grow in the role
Application
You can submit your application by clicking ‘Apply Now’. We will not consider applications received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.
About Us
Featured four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors, and entrance automation.
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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
