Associate Operations Manager
Summary: The Associate IT Operations Manager will be responsible for a diverse range of tasks that contribute to the overall efficiency and effectiveness of the IT department. This role requires strong organizational skills, attention to detail, and the ability to work effectively with various stakeholders.
SUMMARY OF RESPONSIBILITIES
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Employee Engagement:
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Manage Center of Excellence (CoE) employee engagement initiatives with the supervision of IT Operations director.
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Regularly follow up with CoE managers on the progress of engagement programs.
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Track and report on the effectiveness of employee engagement activities and come more ideas for improvisation.
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Talent Acquisition:
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Actively monitor the progress of IT hiring.
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Work closely with Hiring HR, HR consultants, and Hiring Managers to expedite the recruitment process.
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Maintain accurate records of candidate progress and hiring metrics.
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US Visitor Support:
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Coordinate logistics and accommodations for visiting US personnel.
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Provide support to guests for any travel arrangements, local transportation, and other needs.
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Ensure a positive and welcoming experience for visitors.
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Peer Recognition Platform Management:
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Get actively engaged in the Internal Peer Recognition Portal Grooming and Status meetings and monitor on the progress of the development.
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Provide regular updates to the IT Director on the progress of Peer Recognition Portal development.
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Identify and communicate any potential delays or risks to the platform's development and deployment.
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Spendings & Asset Management Dashboard:
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Maintain up-to-date IT spending and asset management dashboards.
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Provide reports to leadership as required.
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General IT Operations Support:
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Assist with other IT operational tasks as needed.
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Contribute to a positive and collaborative team environment.
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EDUCATION
Preferred undergraduate degree in computer science, information systems or related field.
TECHNICAL KNOWLEDGE and/or ABILITIES
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Minimum of 8 years of experience in a IT Organisation.
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Strong organizational and time-management skills.
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Excellent communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
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Experience with HR systems and talent acquisition processes is a plus.
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Experience with IT asset management tools is a plus.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
